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READ THE FULL DETAILS FOR THIS JOB AND APPLY BELOW OR FEEL FREE TO GIVE ME A CALL IF YOU'D LIKE TO CHAT OR HAVE ANY QUESTIONS ABOUT THIS OR ANY OTHER OPPORTUNITY.
CANCELLATIONS ASSISTANT
LOCATION

Diss, UK

CONTRACT

Permanent

JOB STYLE

Office based

SALARY

£22,000pa

STARTING

ASAP

PUBLISHED

3 Jan 2023

JOB DETAILS

Michelle Denny Recruitment is partnered with a busy and successful business based in Diss, Norfolk. We are seeking to find a Cancellations Assistant to join this flourishing company. This role is full time Monday to Friday, and the salary is £22,000pa. There are additional bonuses throughout the year as well!



Working hours: weekly rotating shifts of 9am – 5.30pm and 10am – 6.30pm.



The main focus of this role will be assisting customers with the cancellations of their policies and is a mixture of both email and phone communication, so if you are confident with interacting with members of the public and have an empathetic ear then we want to hear from you!



Main Duties:


  • Process policy cancellations, ensuring necessary letters are issued promptly

  • Ensure refunds are entered on the system correctly.

  • Advise insurers of cancellations & liaising with insurers

  • Request & issue refund cheques

  • Chase any amounts outstanding after cancellation.

  • Keeping policy records up to date on the system.


Experience:


  • Accurate keyboard and solid admin and IT skills

  • Ability to manage own workload

  • Great customer service and friendly communication skills.



The company is known for a great supportive team environment and has many employee benefits including bonuses.



If you would like to know more, please contact Shelly Tinkley on 01379 779829 or simply apply online.

Application
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AGREEMENT AND CONSENT

- I give my consent to Michelle Denny Recruitment Ltd holding my data in the ways listed here.

- By signing below, I confirm that I have not been convicted of a criminal offence which is not spent under the Rehabilitation of Offenders Act 1974.

- If you are happy for Michelle Denny Recruitment Ltd to retain and use your details as stated, please sign the form below.

Thanks for your application - If your application matches this or any of our current roles, I will be in touch.

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GET IN TOUCH

I'd love to hear from you! Whether you have any questions or would just like to say hello and have a confidential chat, give me a call, drop me an email or visit the contact page below for more information.

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