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READ THE FULL DETAILS FOR THIS JOB AND APPLY BELOW OR FEEL FREE TO GIVE ME A CALL IF YOU'D LIKE TO CHAT OR HAVE ANY QUESTIONS ABOUT THIS OR ANY OTHER OPPORTUNITY.
CUSTOMER SERVICE CLAIMS ADVISOR
LOCATION

Diss, UK

CONTRACT

Permanent

JOB STYLE

Office based - possible hybrid

SALARY

Up to £23,000.00 DOE

STARTING

ASAP

PUBLISHED

24 Jan 2023

JOB DETAILS

Michelle Denny Recruitment is working alongside a newly formed business located in Diss, Norfolk and is looking to find friendly people to join their team of First Notification of Loss (FNOL) Claims Advisors. The hours of work are Monday – Friday 08:00am – 19:00pm on a rota basis, with 1 in 4 Saturdays 09:00am – 17:00pm. Salary is up to £23,000pa depending on experience and has a nice set of benefits.



The company will give you FULL training, so if this is either your first job, or you’ve already started your career, you can be assured of full support throughout.



We are searching for individuals who are friendly, professional, and confident with being the first point of call for all clients, who initially are referrers from insurance brokers, insurance companies, accident management companies and solicitors. You would be responsible for accepting new claims of non-fault or partially disputed road traffic accidents, so it’s important you really enjoying speaking with and helping people to make their claim journeys as smooth as possible.



The main duties for the role would be:


  • Dealing with all aspects of a new claim from inception to hire provisions including initial correspondence to parties

  • Communicating with all parties of the claim who are involved in the process

  • Arranging the safe delivery of credit hire vehicles which are suitable for the to meet the needs of the client

  • To use the in-house system to keep accurate up to date records, also to follow up any outstanding issues


Benefits:


  • Up to £150 performance & attendance bonus per month

  • Continuous training and development with support given by our expert team

  • Appraisal programmes for all which aids your progression and salary increments

  • Pension contribution

  • Employee referral programme - £200 for every employee you refer

  • Free parking

  • Regular social events, and team nights

  • Employee Assistance programme – legal advice, counselling and much more

  • Wellbeing activities covering mental, financial & physical health, inclusivity, environmental, personal growth, fun and recognition

  • Holidays that rise with length of service

  • Cycle to work scheme

  • Opportunities to undertake recognised qualifications

  • Overtime available


The offices are bright and spacious, with good facilities around and great transport links, being closely located to Diss railway station.



If you would like to discuss this opportunity any further, please contact us or simply click the apply button.

Application
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AGREEMENT AND CONSENT

- I give my consent to Michelle Denny Recruitment Ltd holding my data in the ways listed here.

- By signing below, I confirm that I have not been convicted of a criminal offence which is not spent under the Rehabilitation of Offenders Act 1974.

- If you are happy for Michelle Denny Recruitment Ltd to retain and use your details as stated, please sign the form below.

Thanks for your application - If your application matches this or any of our current roles, I will be in touch.

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