ON HIRE ADVISOR
Michelle Denny Recruitment is working with the successful business Lancaster Gate in Diss, Norfolk and we are searching for an On Hire Advisor. This role is full time Monday - Friday 9am – 17:30pm. Salary is between £22,000 and £23,500 depending on experience and comes with some lovely benefits of which some are listed below:
Up to £150 performance & attendance bonus per month
Continuous training and development
Employee referral programme - £200.00 for every employee you refer
Regular social events, and team nights.
Employee Assistance programme – legal advice, counselling and much more
Holidays that rise with length of service
Cycle to work scheme
Opportunities to undertake recognised qualifications
We are looking for an individual who ideally has some claims experience, has some empathy and who can communicate well with clients to keep them fully up to date on the process of their claim. You must be able to work part of a team to ensure all records are accurate and concise across the business. As well as this you would also have the responsibility of your own workload.
Dealing with all aspects of the claim, from the beginning of the claim until the end of the claim
Communicating with the client to provide them with an accurate update of the process of the claim. This also includes obtaining documents from the client to assess the claim, so we sign post accurately
Arranging the recovery and storage of the clients damaged vehicle, chasing updates from engineers and repairers
Arranging the recovery of uninsured losses – Hire and Repair costs, Excess, Pre-Accident Vehicle Value, Recovery & Storage, Loss of earnings
The ideal candidate would have a background knowledge of the highway code, however training would be given
The office is open plan and busy, and you would be greeted with a friendly and supportive team. The company has excellent transport links with Diss station only a few minutes away.
If you would like to discuss anything further, please contact Shelly on 01379 779829, or simply apply online.
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