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Job Ref.

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2024-04-10

Cancellations Assistant

Michelle Denny Recruitment is working alongside the successful insurance company Lexham Insurance based in Diss, Norfolk. We are seeking to find a Cancellations Assistant to join the company. This role is permanent, full time Monday to Friday, and the salary is £23,750pa. This would also include additional bonuses throughout the year as well.

Diss, UK

£23,750.00pa

CONTRACT

Permanent, Full time

JOB STYLE

Office based

STARTING

ASAP

JOB DETAILS

Michelle Denny Recruitment is working alongside the successful insurance company Lexham Insurance based in Diss, Norfolk. We are seeking to find a Cancellations Assistant to join the company. This role is permanent, full time Monday to Friday, and the salary is £23,750pa. This would also include additional bonuses throughout the year as well, some of which are listed below:


  • Monthly, quarterly AND annual bonus (including attendance & Saturday bonus)

  • Perkbox rewards

  • Health Shield scheme

  • Overtime paid

  • 29 days holiday

  • Study support & coaching

  • Free car parking (the Diss office is minutes away from the train station)


The main duty of this role will be assisting customers with the cancellations of their policies and ensuring a positive and seamless experience during this process. This is a mixture of both email and phone communication. As a Cancellations Assistant, you will play a crucial role in managing and processing cancellations efficiently and effectively. 

Main Duties:


  • Process policy cancellations, ensuring necessary letters are issued promptly

  • Ensure refunds are entered on the system correctly

  • Advise insurers of cancellations & liaising with insurers

  • Request & issue refund cheques

  • Chase any amounts outstanding after cancellation

  • Keeping policy records up to date on the system


Working hours:

Weekly rotating shifts of 9am – 5.30pm and 10am – 6.30pm. 

The company is known for their great training package and you will be greeted into a friendly supportive team!

If you would like to know more, please contact Shelly Tinkley or simply apply online.

PLEASE ENSURE YOUR CV IS UP TO DATE BEFORE UPLOADING IT

UPLOAD CV HERE

AGREEMENT & CONSENT

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Thank you for submitting your application. We will be in touch if your application matches this or any other of our current or upcoming roles. Feel free to apply for any other suitable opportunities here.

View all job vacancies in Norfolk and Suffolk with Michelle Denny Recruitment

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