Claims Administrator

Michelle Denny Recruitment Consultancy are delighted to be partnering a fast growing, well-established insurance company based in Diss, Norfolk in their search for a proactive and highly organised Claims Administrator to support their friendly claims team in a fast-paced working environment. Salary is up to £26,000 depending on level of experience, with the working hours being 9-5.30 Mon -Fri, with hybrid working being an option once established (3 days in the office, 2 days WFH)

About the Role

In this vital support role, you’ll provide administrative assistance to our busy claims department. You’ll help ensure the smooth running of day-to-day operations by maintaining accurate records, managing documentation, and supporting the team with a variety of administrative tasks.

Key Responsibilities

• Prepare and process claim-related documentation and correspondence.

• Manage claims bordereaux tasks alongside the maintenance and updates of internal databases and filing systems.

• Monitoring, organising, and distributing tasks from shared mailboxes.

• Coordinate appointments, diaries, and follow-ups as needed by the claims team.

• Provide general administrative support including scanning, photocopying, and data entry.

• Ensure all records are accurate and compliant with company and regulatory standards.

You’ll need to have/be

• Previous administrative experience, ideally in a professional services or insurance environment

• Excellent attention to detail and accuracy

• Strong organisational skills with the ability to prioritise workloads.

• Confident user of Microsoft Office (Word, Excel, Outlook)

• A team player with good communication and interpersonal skills

• A friendly, approachable manner with a ‘Can Do’ attitude.

In addition to salary, there’s a range of training and development opportunities that will open to you and with the modern, open plan office located just a minute or two walk from Diss train station, it’s an easy place to reach.

If you're a motivated administrator looking to build your career in a stable and professional setting, we’d love to hear from you. Please contact Julie Cloke on 01379 779829 or simply apply online.