Learning & Development Lead

Looking for a role where your ideas will actually be put into practice? Are you someone who’s confident in front of a room, driven by outcomes, and ready to build something meaningful. If so, this is your chance to lead L&D from the front. Salary is up to £46,000pa.

Acting as both designer and deliverer, the L&D Lead will take full ownership of the training cycle – from crafting compelling inductions and compliance programmes to delivering refreshers, on-the-job coaching, and learning initiatives that drive real results.

It’s a hands-on, people-focused role where every training session contributes to better performance, stronger compliance and a thriving learning culture. No two days are the same – but each one makes a difference.

What makes this role stand out?

• Autonomy to design training from scratch, with the tools and backing to make it impactful

• The chance to influence how teams grow, perform and support customers

• A mix of delivery styles – 1:1 coaching, group training, workshops and e-learning

• Clear, strategic input into performance improvement and operational development

To move forward in the process, we’re looking for someone who can demonstrate:

• Solid experience designing and delivering training

• Confidence delivering a mix of learning styles – from group workshops to one-to-one coaching

• A clear, engaging facilitation style that connects with a range of learners from entry level to senior team

• A practical understanding of compliance, service standards and regulated environments

• A data-informed mindset – using feedback, KPIs and performance metrics to evaluate training effectiveness and continuously improve

If you can blend creativity with structure and use insight to shape meaningful learning, this could be a great match.

Whether you're ready to apply or just want to explore if it's the right fit, feel free to get in touch with Michelle.