Senior Third Party Claims Adjuster

Michelle Denny Recruitment is thrilled to offer an exciting opportunity for an experienced Senior Third-Party Claims Adjuster to join the dynamic team at Marble Arch Underwriting. Based in Diss, South Norfolk, this is a permanent role with a salary range of £28,000 - £35,000pa. This position is available on a hybrid basis and is literally a five minute walk from Diss train station - and there's plenty of free parking too.

In this role, you will play a key part in this fast-growing business by leveraging your credit hire experience and technical knowledge to handle motor claims up to £50,000. You will be responsible for managing your own portfolio and will also have the opportunity to support your team members, acting as a central reference point and  assisting the Team Leader in the distribution of work.

Key responsibilities:

• Handling all aspects of third-party motor claims, up to a value of £50,000.

• The ability to handle and negotiate detailed liability scenarios, managing your own portfolio of litigated claims.

• Provide guidance and support to less experienced colleagues, 

• Act as a technical referral point across the team.

• Support the team by handling day-to-day issues and ensure continuity of service.

• Work closely with Team Leaders, Technical Claims Managers and Claims Director to ensure a seamless and first class service delivery.

• Liaising with internal and external partners across all levels.

• Clearly explain decisions on liability, negotiating settlement within authority level as appropriate

• Evaluate quantum by gathering relevant evidence, adjusting reserves.

• Set clear expectations and next steps to the client.

• Respond to all written and phone enquiries.

• Review claims regularly using diary system to ensure accurate reserves and timely closure.

• Develop relationships with clients by providing a friendly, efficient service.

Role requirements:

• Demonstrable experience in handling motor claims up to £50,000

• Credit hire experience is essential

• Effective communication skills and the ability to support colleagues

• Proven ability to manage workload distribution and provide oversight

• Desire to contribute to the growth and success of the business

• Strong work ethic and commitment to personal and professional development

Salary package:

• Up to £35,000pa depending on the level of your experience

• Additional company benefits

• Professional development opportunities

We are seeking individuals with a strong work ethic, effective communication skills, and a desire to contribute to the company's ongoing success. If you are passionate about your personal & professional growth and LOVE insurance, we'd love to hear from you!

Simply apply online, or get in touch with Michelle Denny for a detailed conversation.